Fulfillment and Logistics
Although returns are an unpleasant hassle for eCommerce business, they also take a heavy toll on the environment. Online returns generate over five billion pounds of landfill waste each year. Worse, many of these items are still in good condition. As an eCommerce business owner, you’re obligated to be aware of the environmental impact of...
In 2021, more than 600,000 U.S. Amazon sellers participated in the platform’s FBA program. With the surge of businesses leveraging the Amazon marketplace, it’s more crucial than ever to differentiate your brand and offerings, and that includes your FBA efforts. Countless products vie for a customer’s attention, giving rise to a new emphasis on packaging...
Excess holiday inventory is a financial burden that sellers can’t afford to ignore. Today’s retailers are sitting on an estimated $50 billion in dead stock. This is due to several factors, including rising warehouse fees, unpredictable market trends, inflation, and fluctuating consumer patterns. Demand forecasting is a complex challenge for eCommerce brands, now even more...
Experts predict online grocery sales will reach a staggering $160.91 billion in 2023, and the number of digital grocery buyers nationwide is expected to hover around 147.8 million. This considerable increase in online orders amplifies the demand for superior-quality food warehouses and reliable fulfillment partners to deliver consumables. As a merchant, your warehousing selection must...
This is a guest post from Oliver Allmoslechner. Oliver is the co-founder and CEO of Wonnda, a cutting-edge digital B2B marketplace that connects brands and B2B buyers with a comprehensive range of suppliers and manufacturers, predominantly in Europe. With years of experience in the tech and consumer goods industry, Oliver’s vision has been to make...
Holiday sales are expected to grow 3%–4% in 2023, reaching a record $960–$966 billion, according to the National Retail Federation. This means eCommerce businesses stand to boost their holiday sales and profits and potentially smash the previous season. To capitalize on this lucrative opportunity, it’s essential to tighten the screws of your logistical operations and...
Immediacy is a prominent demand in eCommerce, with 65% of U.S. consumers expecting retailers to deliver shipments within two to three days. To fulfill that condition, brands need a capable logistics partner that can enhance customer satisfaction and business success. However, determining what type is appropriate can be challenging, especially when choosing between third-party logistics...
With the holidays coming up, every kid (and plenty of adults) look forward to oodles of candies, chocolates, dressing up, and fun merry-making. SupplyTiger sells candy and chocolate, costumes, and other treats in theme with holidays like Easter, Halloween, and Christmas. Earlier this year, SupplyTiger suddenly found themselves in need of efficient and cost-effective logistics...
eCommerce and multi-channel selling reign supreme in the fiercely competitive retail arena. The difference between success and failure in this industry frequently boils down to one essential factor: a meticulously honed replenishment strategy. Whether you stock physical shelves or digital storefronts, mastering the intricacies of inventory management is a necessity. Stock outages can be detrimental...
The right shipping choices are pivotal to your operational efficiency, cost-effectiveness, and overall success when venturing into Amazon selling. Amazon Freight presents three primary inbound shipping modes: Small Parcel (SP), Less Than Truckload (LTL), and Full Truckload (FTL). But which one suits your business needs the best depends on several factors. In turn, your choice...
As an eCommerce retailer, Q4 is likely the most critical quarter of your financial year. In Q4 of 2022, online sales made up 14.7% of total U.S. retail sales — a noteworthy leap from the 12.9% share held during the 2021 holiday quarter. With massive shopping events like Black Friday, Cyber Monday, and others packing...
Although it may seem early, now’s the time to brace yourself for the frantic shopping spree that lies ahead. The 2023 holiday season is coming — fast. In online retail, the holiday rush is not for the faint of heart. It’s a high-stakes battlefield where meticulous planning, strategic execution, and a keen understanding of crucial...
The European eCommerce market is expected to hit USD $634.10 billion in 2023 — and that trajectory is projected to continue to climb. With a forecasted annual growth rate (CAGR) of 9.34% from 2023 to 2027, experts anticipate the market volume will escalate to USD $906.20 billion by 2027. Achieving success in one market is...
The unboxing experience has emerged as a powerful tool for eCommerce brands to differentiate themselves and leave a lasting impression on customers. In online shopping, you have to make every touch point with your customers count. That’s why crafting a stellar unboxing experience has become a key focus for businesses seeking to stand out in...
About 45% of customers have two or more subscription boxes delivered to their doorstep, and 14% maintain four or more subscriptions. The subscription box model offers numerous financial benefits for both sellers and consumers. If you’re contemplating venturing into this exciting business opportunity, we’re here to help. This guide will walk you through every step...
Protecting your brand integrity in the competitive eCommerce marketplace requires more than offering high-quality products and stellar customer service. Logistics is another key component of this concept that retailers often overlook. A positive delivery experience is paramount to your supply chain brand protection strategy. Nearly 84% of consumers are less likely to repurchase from a...
Successfully handling and selling perishable goods is a formidable challenge in the eCommerce industry, but it’s also a rewarding opportunity for sellers looking to expand into this market. As the name suggests, perishable goods are items that have a finite shelf life due to their sensitivity to environmental conditions such as temperature, humidity, and time....
The rich aroma of your morning coffee masks a complex global journey. To reach your cup, those beans have traveled thousands of miles, crossing oceans and continents. How they maintain their freshness throughout this trek lies in the art and science of shipping perishable food. In this article, we’ll explain how to ship perishable food,...
Generating billions of dollars in sales, Amazon has solidified their position as a go-to platform for online shopping worldwide. Central to that success is their Prime program, a membership service offering numerous benefits, including free two-day shipping, streaming media, and more. As of Amazon’s last public report, they had over 200 million Prime members worldwide,...
This is a guest post from David L. Buss. David is CEO of DB Schenker North America, a 150-year-old leading global freight forwarder and 3PL provider. He’s responsible for all P&L aspects in the North American region, which comprises over 7,000 employees located throughout 39 forwarding locations and 55 logistics centers. Over the past few years,...
Tackling the intricacies of temperature-controlled logistics can be daunting — so much so that some 3PLs avoid it entirely. However, in industries such as food, beverages, and biopharmaceuticals, mastery of cold storage prep and shipping is a necessity. We’ll walk you through the basics of these complexities and how to navigate them to ensure your...
Over two-thirds (69%) of online shoppers are less likely to make a return purchase with a retailer if an order fails to arrive within two days of the estimated delivery date. As an eCommerce seller, navigating the complex shipping landscape can feel daunting. With Amazon Freight, however, the journey becomes much smoother. If you’re seeking...
Shipping costs play a significant role in attracting and retaining eCommerce customers. By cutting your logistical expenses, you can increase your profits and differentiate your products from your competitors, which helps you stand out in a crowded market. Read on to learn some top tips to reduce your Amazon shipping costs, from leveraging Amazon’s programs...
Amazon is a major player in the eCommerce industry, providing online sellers with a massive platform to reach millions of customers across the globe. One of its most popular services is Amazon Multi-Channel Fulfillment (MCF), which allows sellers to take advantage of Amazon’s vast fulfillment network to complete orders from other sales channels. Amazon MCF...
This is a guest post from Refund Retriever President Brian Gibbs. Brian founded Refund Retriever in 2006 while running his first eBay-based business and seeing the shortcomings of other shipment auditing companies. Refund Retriever’s primary focus is FedEx and UPS parcel invoice auditing. Gibbs has been featured in Forbes, Entrepreneur, and other publications discussing parcel auditing,...
As customer expectations evolve, eCommerce retailers must adapt by implementing advanced solutions that cater to their clientele’s growing demands. One aspect that plays a vital role in achieving this is logistics management, with third-party logistics (3PL) providers emerging as indispensable partners for online merchants. To better understand eCommerce sellers’ current priorities, challenges, and objectives, we...
Customer expectations for shopping experiences are higher than ever. Fast, reliable, and trackable deliveries are just some of the perks customers assume as standard. These assumptions have become so mainstream that 42% of shoppers leave their carts due to issues with the estimated delivery date, while 24% abandon orders due to no delivery date provided....
This a guest post from Maddie Horton, product marketing manager at Smart Warehousing. She helps brands find the right fulfillment solution through email communication, case studies, and more. Outside of work, she enjoys spending time with her dog and exploring new restaurants. As more consumers use online ordering to tether themselves to brands, companies are...
If you’re an eCommerce business owner, you’ve probably heard rumblings about Amazon Multi-Channel Fulfillment (MCF) and how it can help you grow your business. But you might be wondering, What exactly is Amazon MCF, and how can it benefit my business? In this blog post, we’ll answer those questions and more. Don’t have time to...
Imagine you’re standing in line at a store preparing to purchase an item and you have some doubts in the back of your mind. Perhaps you’re worried it won’t match the color scheme of your home, or maybe it’s an article of clothing that, once you try it on later, doesn’t flatter the way it...
If you’ve been in the eCommerce world for a while, you know the space comes with its own terminology, methodologies, strategies, and tactics. There are many to learn, understand, and implement to ensure your eCommerce business reaches its full potential. So, to get you up to speed, we’ve put together a comprehensive eCommerce glossary. Let’s...
As more players enter the eCommerce market, it’s essential to find ways to stand out. There’s one area that online stores notoriously neglect that can give your brand a competitive edge; fulfillment. Just 28% of people surveyed by DigitalCommerce 360 said they were completely satisfied with their online order delivery experiences. Clearly, there’s a lot...
Fulfillment is an important consideration for buyers. They judge companies based on the speed, cost, efficiency, and trustworthiness of their shipping and return options — and they have high expectations. So much so that over 90% of shoppers expect their items in less than a week. Moreover, 53% of shoppers have canceled an order when...
Whether you run a marketplace behemoth or an up-and-coming eCommerce brand, there’s one thing you can’t avoid. Shipping costs. Rising fulfillment costs remain a cloud over eCommerce businesses, sapping up as much as 18% of every dollar earned. To make the situation even more complex, 62% of shoppers expect fast, free shipping and are willing to...
Managing inventory is one of the most important aspects of a thriving eCommerce business, but most entrepreneurs have little experience in it when they launch. Effective inventory management can help you optimize how and when you order inventory to reduce overhead, risk, and thus total costs. The calculation most inventory managers rely on for this...
Do you know how many stores are on Shopify? 3.9 million and counting. And, let’s not forget the 1.9 million active Amazon sellers. Looking at these numbers, it’s clear that eCommerce is thriving. As the online selling world becomes increasingly crowded, some brands have learned a hack that gives them a much-needed edge. Efficient fulfillment....
Ever suffered a stock loss? If so, you’re not alone. In 2020, 15% of US retailers experienced an inventory shrink of 3% or higher, and only 10% said they saw stock losses between 1% and 1.24%. These figures may not sound like much, but losses can rack up to eye-watering amounts when operating with high...
Demand is high. Orders are rolling in. Yet, stock levels are at zero and the warehouse shelves are empty. What do you do? Sell through and ship items later, or put all orders on hold until stock levels are replenished? Selling products when you don’t have inventory can be a risky retail strategy. Implement a...
The secret is out — eCommerce is on the up. Digital buyers have soared from 1.3 billion in 2014 to 2.14 billion in 2021, and sales are set to reach $7.3 trillion by 2025. But a lesser-known fact is that supporting services like 3PLs are also expanding and elevating, with the 3PL industry set to...
Debating an eBay debut for your brand? If so, it’s easy to see why. With over 159 million users and 19 million sellers plus $10.4 billion in revenue in 2021, eBay holds a world of opportunity for ambitious eCommerce entrepreneurs. When competing in such an expansive marketplace, it’s vital to stand out and make a...
If you work with suppliers or buy stock from manufacturers, you probably have experience with minimum order quantities (MOQs). eCommerce sellers are often faced with MOQs when working with suppliers. Whether ordering boxes for shipments or restocking your product lines, suppliers often set MOQs you need to reach before ordering. However minimum order quantities aren’t...
Over the past few years, with a pandemic thrown in the mix, consumers have heavily transitioned to online shipping. With large eCommerce businesses making shopping so convenient and enjoyable for the consumer, this transition is here to stay. However, despite the bulk of orders being made online, the fulfillment of these orders still requires a...
Improving your profitability by minimizing fulfillment costs and streamlining logistics is vital for any eCommerce business. On the other hand, when shipping your goods from overseas, such initiatives can become difficult. These challenges can be attributed to customs duties and taxes, which make cross-border shipments much more costly. However, with Section 321, a law by...
Over the last two years, global supply chain chaos has upset world commerce. Very few came out unscathed, as 75% of businesses took major blows to their manufacturing, and managing logistics still remains a challenge. Competition has become stiffer in the post-COVID market as brands clamor to regain ground and scoop up their competitor’s market...
This is a guest post from Alex Senn. Alex is the CEO of SKUSavvy, a mobile warehouse and fulfillment management platform for modern brands to maintain inventory, streamline fulfillment, and continually push the envelope of what a small to medium-sized brand can do within their fulfillment centers. For most merchants, it’s easy to operate in...
This is a guest post from Leeline sourcing. Leeline Sourcing is a sourcing partner that can help eCommerce merchants tap into valuable Chinese markets and suppliers with faster, more effective results. After joining the World Trade Organization (WTO), China became the world’s largest manufacturer. It’s not wrong to call China the “world’s factory.” China remains...
Projected to reach a market size of $557.9 billion by 2025, dropshipping is an eCommerce strategy taking the world by storm…and it isn’t slowing down anytime soon. Whether you actively run an eCommerce business or you’re just looking to get started, you may benefit from jumping on the dropshipping bandwagon. Starting a dropshipping business is...
Despite pandemic restrictions tapering off and shoppers returning to stores in person, people continue to buy online more than ever before. U.S. eCommerce sales grew by 14.2 percent in 2021. Selling omni-channel (that is, everywhere) has never been more important, and retailers are challenged to adopt this strategy effectively in the midst of so many...
Free shipping is every online shopper’s dream. It dominates consumers’ decision making when it comes to whether or not to place an order. Shopify found that 75% of shoppers care about free shipping, even more than fast shipping (60%) and flexible shipping (53%). As eCommerce becomes the norm, customers have high expectations regarding their online...
For eCommerce professionals wanting to scale up, it’s imperative to find ways to build out your business to reach new customers and expand into new territories. One of the most important considerations when moving beyond your current geographical area is finding a partner to support your logistics to ensure your goods make it to other...
The eCommerce industry is growing a stunning 43.7% year after year, which makes it one of the most exciting to be in … but also one of the most volatile. The more pressure and demand you place on the supply chains of a single industry, the more likely things are to break. We’ve seen it...
If you’re an eCommerce seller, a third-party logistics partner (3PL) can be a lifesaver. 3PLs allow you to offload the time, cost, and headache of storing inventory and handling logistics on your own. In fact, 75% of retailers say the use of 3PL services has contributed to an overall reduction in logistics costs. That said,...
This is a guest post from the Wish Wholesale team. Sourcing products from overseas is one of the most cost-effective ways to get inventory for your FBA business, allowing you to source high-quality products at significantly lower prices than you would find domestically. It’s also a great way to find unique products that aren’t necessarily...
This is a guest post from Leeline Sourcing. Leeline Sourcing is a China shipping agent that can help with your sourcing and shipping to the US. International shipping from China to FBA is a time-consuming process, least of all because of the distance your products have to travel. There’s a lot of space and steps...
Many growing eCommerce businesses end up investing in their own warehouses to streamline and take full ownership of their operations as they begin to scale up. For larger eCommerce businesses, owning at least one warehouse is often a given. There’s no question that in-house warehousing brings enormous benefits, from full control and ownership of the...
If you sell on Amazon, you probably use Fulfilled by Amazon (FBA). According to eDesk, 94% of Amazon sellers use FBA today, and we expect that number to increase as Amazon further builds out its networks. It’s understandable — setting up with FBA is fast, easy, and means Amazon handles most of the infrastructure and logistics...
Prime Day is coming fast, and for most Amazon sellers, it’s one of the biggest retail events of the year. This year’s estimates place Prime Day on June 21st and 22nd, less than a month away. For most sellers on a normal year, that means preparing by sending more inventory into their fulfillment networks —...
Order fulfillment is an integral part of every eCommerce business. Even if you nail buyer acquisition and have an A+ marketing system in place, you won’t retain customers with late deliveries or damaged goods. Fulfillment has many moving parts, including receiving, processing, delivering, and more, all within a strict time frame — because a “five...
Selling on Amazon with FBA is a no-brainer. You get access to Amazon’s vast customer base and their nationwide fulfillment network. While there are detailed guidelines to navigate, such as strict prep regulations and high long-term storage fees, the benefits often outweigh the costs. In this article, we’ll cover why you should sell on Amazon...
Amazon requires vendors to follow specific guidelines to sell their products on its platform. You need to ensure Amazon-compliant packaging, labels, and dunnage if you want your products to reach Amazon’s fulfillment centers. One of the big challenges for eCommerce sellers is finding the best materials and methods to prep their items for different fulfillment...
Amazon is a behemoth marketplace, with a buyer volume that can earn a single merchant millions by finding the right product and mastering Amazon marketing. Some merchants stumble onto a great SKU almost by accident, whereas others have Amazon selling down to a science. Whether your Amazon experience is easy or hair-pulling, you should know...
The COVID-19 pandemic has produced radical changes in terms of online selling. It has affected both Amazon sellers and consumers in unparalleled ways. The pandemic has caused Amazon businesses to create adjustments and adapt to changes to survive. A new type of…
Is your Amazon or other dropshipping business affected by the coronavirus? Are there delays or limitations on deliveries because of the situation? As we all know, Amazon has been prioritizing only essential goods. Many manufacturers, suppliers, and logistics companies are experiencing a disturbance in their operations which means that if you are a drop shipper, your products...